Refund policy
Return Policy
We do not offer returns or exchanges on our products as they are made to order. You can reach out to us on info@ilovepoochkie.com or send us a WhatsApp on 8928895177.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Once damage order is return and approved then the order will be delivered in 7 days. Return should be made within 1 day after receiving the product.
You could write to us on info@ilovepoochkie.com or send us a WhatsApp on 8928895177.
Refund
We offer refunds only if the garments are defective or damaged upon receipt.
If approved then refund will be credited to the original payment method within 7 days.
You could write to us on info@ilovepoochkie.com or send us a WhatsApp on 8928895177.
You could write to us on info@ilovepoochkie.com or send us a WhatsApp on 8928895177.
Amount shall be refunded post receiving and quality checking the return product. If approved then refund will be credited to the original payment method within 7 days.